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Terms & Conditions

Last updated: April 1, 2026

1. Terms

By accessing or using the website at droploud.com ("the Website") and any related services (collectively, "the Service"), you agree to be bound by these Terms and Conditions ("Terms"), our Privacy Policy, our DMCA Policy, and our Cookie Policy, all of which are incorporated herein by reference. If you do not agree with any of these terms, you are prohibited from using the Service. The materials contained on the Website are protected by applicable copyright, trademark, and intellectual property law.

2. Use License

Permission is granted to temporarily access and use the Service for personal, non-commercial purposes only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify, copy, or create derivative works based on the Website or its content
  • Use the Service or its materials for any commercial purpose not expressly permitted
  • Use any automated system, bot, scraper, or data-mining tool to access the Service
  • Attempt to reverse engineer, decompile, or disassemble any software on the Website
  • Remove any copyright, trademark, or other proprietary notices from the materials
  • Transfer or mirror content on any other server or platform without written permission
  • Spam other users, post unsolicited promotional material, or send chain messages
  • Attempt to gain unauthorized access to any part of the Service, other accounts, or connected systems
  • Upload, transmit, or distribute any viruses, malware, or harmful code
  • Interfere with or disrupt the integrity or performance of the Service

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Droploud at any time. Upon termination, you must destroy any downloaded materials in your possession.

3. Disclaimer

The materials and services on the Website are provided on an "as is" and "as available" basis. Droploud makes no warranties, expressed or implied, and hereby disclaims all other warranties including, without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property.

Droploud does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Website or otherwise relating to such materials. Neither the Website nor any related tools are endorsed by SoundCloud, Spotify, Instagram, or any other third-party platform, and all materials on those platforms remain the property of their respective owners. Droploud is not responsible for changes to any external platform that may affect the functionality of the Service.

4. Revisions and Errata

The materials appearing on the Website could include technical, typographical, or photographic errors. Droploud does not warrant that any of the materials on its Website are accurate, complete, or current. Droploud may make changes to the materials contained on the Website at any time without notice but does not make any commitment to update the materials.

5. Third-Party Links and Services

Droploud has not reviewed all sites or services linked from the Website and is not responsible for the content of any linked site or third-party service. The inclusion of any link does not imply endorsement by Droploud. You acknowledge that Droploud does not control the actions of third-party services including but not limited to SoundCloud, Spotify, Instagram, YouTube, TikTok, and Stripe.

Use of any linked website or third-party service is at your own risk. You are responsible for reviewing the terms of service and privacy policies of any third-party platforms you interact with through the Service. Droploud shall not be liable for any changes, outages, or disruptions to external platforms that affect the functionality of download gates, social integrations, or payment processing.

6. Content Rights

You retain sole ownership of all music, artwork, and other content you upload to the Service ("Your Content"). By uploading Your Content, you grant Droploud an unrestricted, non-exclusive, sub-licensable, royalty-free, and revocable right to store, use, distribute, make available to the public, stream, display, reproduce, and promote Your Content solely for the purposes of operating, developing, and improving the Service.

You acknowledge that users of the Website may access, stream, and download Your Content through download gates on a non-commercial basis as configured by you. Users who download content through download gates must use it for legitimate, personal, non-commercial purposes only.

You represent and warrant that you have all necessary rights, licenses, and permissions to upload Your Content and that Your Content does not infringe the intellectual property rights, privacy rights, or any other rights of any third party. Unauthorized use of copyright-protected material is strictly prohibited and may result in immediate account termination, civil litigation, or criminal prosecution under applicable law.

Indemnification: You agree to indemnify, defend, and hold harmless Droploud and its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your breach of these Terms, or any allegation that Your Content infringes any third-party intellectual property or other rights.

7. Copyright Infringement Claims

If you believe your copyrighted work has been uploaded to Droploud without authorization, please refer to our DMCA Policy for instructions on filing a takedown notice. EU users may also file claims under DIRECTIVE (EU) 2019/790 by contacting our copyright agent at dmca@droploud.com and specifying "EU Copyright Infringement Claim" in the subject line.

Any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability for damages. Upon receiving an acceptable claim, Droploud will act expeditiously to disable access to or remove the reported content. Counter-notifications are available as described in our DMCA Policy. Users may not re-upload content that has been removed pursuant to a valid copyright claim.

8. Download Gates

Artists may configure download gates that require users to complete actions before downloading tracks, including but not limited to: providing an email address, following social media accounts, reposting content on SoundCloud, or following accounts on Instagram and Twitter/X.

By completing a download gate, you consent to the artist receiving your email address for their mailing list and acknowledge that Droploud stores your email, session data, and anonymized IP information as described in our Privacy Policy. You may unsubscribe from artist emails at any time. Droploud is not responsible for how artists use email addresses collected through download gates.

9. Points, Purchases & Subscriptions

Droploud operates a points system. Points can be earned through platform activity (e.g., downloading tracks) or purchased with real currency via our payment processor, Stripe. Points can be spent on sample packs, Ableton templates, promotional campaigns, and other items available in the Shop.

  • Points have no cash value and cannot be redeemed, exchanged, or converted to real currency
  • All point purchases processed through Stripe are final and non-refundable, except where required by applicable law
  • Droploud reserves the right to modify point pricing, earning rates, or the items available for purchase at any time
  • Unused points do not expire while your account remains active
  • Points are non-transferable between accounts
  • Upon account termination (whether voluntary or for violation of these Terms), all unspent points are forfeited with no refund

10. Promotions & Charts

Chart rankings on Droploud are determined by an automated scoring algorithm based on weighted download activity. Promotional campaigns provide additional visibility through featured placement but do not directly manipulate chart position or scoring.

Droploud reserves the right to remove tracks from charts, cancel promotional campaigns, or suspend accounts for any activity that artificially inflates metrics, including but not limited to: bot downloads, click farms, self-downloading, or coordinated manipulation schemes. Refunds for cancelled promotional campaigns due to Terms violations will be handled at Droploud's sole discretion.

11. Limitations of Liability

Droploud acts as a passive conduit and host for user-generated content and has no active role in the presentation or selection of content uploaded by users. Users are solely responsible for the content they upload and the actions they take on the platform.

Droploud has no obligation to monitor user content for appropriateness, intellectual property infringement, or Terms violations, and expressly excludes all liability which may arise from any content uploaded to the Website by users.

In no event shall Droploud be liable for any special, incidental, indirect, consequential, or punitive damages whatsoever, including but not limited to damages for loss of profits, loss of data, business interruption, or any other commercial damages or losses arising out of or related to your use of or inability to use the Service — even if Droploud has been advised of the possibility of such damages.

Droploud shall not be liable for any issues arising from third-party integrations including payment processing (Stripe), social media platforms (SoundCloud, Spotify, Instagram, YouTube, TikTok), email delivery services, or content delivery networks. Droploud's total cumulative liability shall not exceed the greater of: (a) the total fees paid by you to Droploud in the 12 months preceding the claim, or (b) €50.00. Some jurisdictions do not allow the limitation or exclusion of liability, so the above limitations may not apply to you.

12. Your Account

You represent that all information submitted during registration is truthful, accurate, and current. Your account may be terminated without warning for violation of these Terms. Account access is personal and may not be shared with or transferred to third parties.

You are responsible for ensuring your device and internet connection meet the technical requirements for using the Service. Content you post on the Service should be treated as non-confidential and may be publicly accessible. You should not post personally identifying information (such as phone numbers, physical addresses, or financial information) in public areas of the platform. You assume all risks and sole liability for posting such information.

13. Prohibited Conduct

You agree not to:

  • Upload, distribute, or make available content you do not have the right to distribute
  • Use bots, scrapers, spiders, crawlers, or any automated system to access or interact with the Service
  • Manipulate download counts, chart positions, play counts, or any engagement metrics
  • Circumvent, bypass, or attempt to bypass download gates, rate limits, or access controls
  • Create multiple accounts to abuse the points system, promotional features, or avoid bans
  • Harass, impersonate, stalk, or threaten other users
  • Upload or transmit viruses, malware, trojan horses, or any harmful code
  • Use the Service in any manner that could damage, disable, or impair the Website
  • Collect or harvest personal information of other users without their consent
  • Use the Service for any unlawful purpose or in violation of any applicable law
  • Resell, sublicense, or commercially exploit any aspect of the Service without written permission

14. Intellectual Property

The Droploud name, logo, branding, design, user interface, and all platform code are the exclusive property of Droploud and are protected by applicable copyright, trademark, and intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works based on any part of the Service without prior written permission from Droploud.

15. Termination

Droploud may suspend or terminate your account and access to the Service at its sole discretion, with or without notice, for any reason including but not limited to violation of these Terms. You may delete your account at any time by contacting support@droploud.com.

Upon termination: (a) your license to use the Service immediately ceases; (b) your uploaded content may be removed; (c) all unspent points are forfeited without refund; (d) you must destroy any materials obtained from the Service. Sections of these Terms that by their nature should survive termination (including Content Rights, Indemnification, Limitation of Liability, and Governing Law) shall survive.

16. Modifications to Terms

Droploud may revise these Terms at any time without prior notice. Changes take effect immediately upon posting to the Website. Registered users will be notified of material changes via email. By continuing to use the Service after any revisions, you agree to be bound by the updated Terms. It is your responsibility to review these Terms periodically.

17. No Agency

Nothing in these Terms shall be construed to create a partnership, joint venture, employment, or agency relationship between you and Droploud.

18. Miscellaneous

These Terms, together with the Privacy Policy, DMCA Policy, and Cookie Policy, constitute the entire agreement between you and Droploud concerning the Service and supersede all prior agreements and understandings. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Droploud's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

By connecting your social media accounts through the Service, you acknowledge that you have accepted the respective platforms' terms of service and privacy policies.

19. Governing Law

These Terms are governed by and construed in accordance with the laws of Italy and applicable European Union regulations, without regard to conflict of law provisions. Any disputes arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the competent courts of Italy. EU users retain all rights provided under applicable consumer protection legislation.

20. Data Processing

By using the Website or uploading or collecting data through the Service, you agree to the data processing practices described in our Privacy Policy.

Contact

Questions about these Terms? Contact us at legal@droploud.com