Legal · Creator Agreement
Upload, sell, get paid — clearly.
This Agreement governs artists who upload tracks and configure gates, and approved creators who sell sample packs or project templates in the Droploud Shop. Clauses marked [SHOP] apply only to paid sellers; [GATE] clauses apply only to gate uploads. Everything else applies to all creators.
Parties
This Agreement is between Droploud FZ-LLC, a free-zone limited-liability company incorporated at the Ras Al Khaimah Economic Zone (RAKEZ), United Arab Emirates — operator of droploud.com ("Droploud", "we", "us") — and you, the registered uploader or seller ("Creator", "you").
By uploading a track, configuring a download gate or listing a digital product on Droploud, you agree to this Creator Agreement. If you do not agree, do not upload or sell.
Acceptance, consent capture & versioning
You accept this Agreement by ticking the acceptance checkbox at creator registration and/or at first upload after a new version ships. Acceptance is clickwrap: the box is unticked by default; you must affirmatively check it next to a working link to the live Agreement.
We record, at the time of acceptance, the Agreement version, server timestamp and request IP. When this Agreement materially changes we will email you and require re-acceptance before your next upload or listing. Continued use after a non-material change constitutes acceptance.
Definitions
- Content — any audio track, sample pack, project template, artwork, preview, metadata, biography or other material you upload.
- Gate — a free download flow you configure for a track. [GATE]
- Product — a digital item you list for sale in the Droploud Shop. [SHOP]
- End User — a fan or buyer who downloads or purchases your Content.
- Net Sale Amount — gross sale price less payment-processor fees, applicable taxes and refund/chargeback costs attributable to the sale.
Eligibility & account
You must be at least 18 years old and able to form a binding contract. [SHOP] Selling in the Shop requires Droploud's discretionary approval of your creator application. Approval may be withdrawn (see §13).
You are responsible for your account credentials and all activity under them. Accounts are personal and non-transferable.
Ownership, rights warranty & licence grant
You retain ownership. This Agreement does not transfer copyright to Droploud.
Rights warranty. For every item of Content you represent and warrant that:
- you are the sole owner or hold all licences, consents and permissions necessary to upload, distribute, sell and authorise downloads;
- the Content does not contain any third-party copyrighted material — uncleared samples, vocal recordings, loops, presets, stems or commercial releases — for which you lack a valid licence;
- the Content does not infringe any copyright, trademark, moral, publicity or personality right;
- all collaborators, featured performers and co-producers have authorised this distribution and sale, and any revenue splits have been settled;
- [SHOP] every sample, preset, MIDI clip and asset in a Product is your original work or royalty-free / licensed for redistribution to End Users under the listing's licence;
- the Content is not subject to any exclusive agreement (label, distributor, collecting society) that this upload would breach;
- the Content is not generated wholly or substantially by a machine-learning model trained on material you do not have the right to use for training.
Licence to Droploud. You grant Droploud a worldwide, non-exclusive, royalty-free licence — for the duration the Content is on the Service plus a reasonable wind-down for backups and legal records — to host, store, reproduce, transcode, stream previews, display, distribute, deliver downloads and promote the Content solely to operate and promote the Service.
[GATE] You authorise Droploud to deliver your gated track as a free download to End Users who complete the gate actions you configure. You confirm this free promotional distribution is authorised by all rightsholders.
[SHOP] You authorise Droploud to sell your Products, process payment via Stripe and PayPal, and grant each buyer the licence stated in the Shop EULA & Refund Policy. Droploud is your limited payment-collection agent for these sales; it is not the seller of record of the underlying creative work.
SoundCloud OAuth — scope & responsibility
To enable gate steps that require SoundCloud actions (follow, like, repost, comment) you connect your SoundCloud account via OAuth. Droploud will not perform writes against your own SoundCloud account beyond what you explicitly configure.
Fans completing your gate may, on their own authenticated SoundCloud sessions, be made to follow your SoundCloud account(s), follow the official @droploud account, like the gated track, repost the gated track, and post a timestamped comment on the gated track.
You warrant that requiring these actions does not breach the SoundCloud Terms of Use or the SoundCloud Developer Agreement. You may disconnect SoundCloud at any time from your account settings. Disconnecting may break gates that depend on SoundCloud steps.
Fan data collected through gates
When an End User completes a gate, Droploud collects the data the gate requires — typically the fan's email address, the fan's social handles, and which gate steps the fan performed. Droploud makes that data available to you, the artist, through gate analytics and through exports.
You are an independent controller of that fan data for your own marketing purposes. Droploud is the controller for platform-operation purposes and, to the extent it processes fan data on your behalf, a processor.
You must:
- only use fan email addresses for communication a fan would reasonably expect from an artist they chose to follow or support;
- not send promotional email to fans on behalf of third parties, and not sell, lease or transfer fan data to unrelated third parties;
- honour unsubscribe and erasure requests within 30 days;
- use a working unsubscribe link in every promotional email;
- comply with GDPR, UK GDPR, UAE PDPL, CAN-SPAM and any other anti-spam / privacy law applicable to the recipient;
- not use fan data to train machine-learning models without explicit prior consent from each fan;
- maintain reasonable security for any local copies of fan data you export.
Misuse of fan data is a material breach and grounds for immediate termination (see §13). Droploud may demand evidence of compliance if a complaint is raised.
Commission, pricing & payouts
The split. Droploud retains a commission of 50% of the Net Sale Amount on each Product sold. The remaining 50% is the Creator's share. There is no listing fee; listing a Product in the Shop is free.
Net Sale Amount = Gross sale price less payment-processor fees for that sale (Stripe / PayPal), less any tax Droploud is required to remit on that sale, less refund and chargeback amounts attributable to that sale.
Pricing. Default Product pricing follows Droploud's dynamic pricing system. Admins may apply a recommended price; admins may override pricing. Points-based unlocking is enabled only by Droploud admin action; by default new Products are USD-only via Stripe / PayPal.
Payout cadence. Payouts are released as soon as funds have cleared with our processor and the fund is no longer subject to chargeback risk (typically T+7 days after the buyer's payment clears). There is no minimum payout threshold.
Payout methods, in order of preference:
- PayPal — default. You provide a PayPal email. PayPal fees on the receiving end are yours.
- Wise — alternative for creators without PayPal. Wise fees on the receiving end are yours.
- Payoneer — alternative for creators in countries where PayPal is restricted.
- Bank wire (IBAN / SWIFT) — available on request for amounts above USD 200. Wire fees on both ends are yours unless otherwise agreed.
Where the buyer's currency differs from your payout currency, the foreign-exchange spread is set by the underlying processor (Stripe, PayPal, Wise). Droploud does not add an FX margin.
Withholding. Droploud may withhold a payout where a Product is subject to a copyright complaint, chargeback dispute, suspected fraud or suspected money-laundering, until resolved.
Chargebacks & refunds. If an End User charges back or Droploud issues a refund under the Shop EULA & Refund Policy, the corresponding Creator share is reversed. If Droploud has already paid out the share, Droploud may set off the reversed amount against future payouts or invoice the Creator for the shortfall. Repeated high chargeback rates (over 1%of the Creator's monthly sales) are grounds for suspension.
Taxes. You are solely responsible for your own tax obligations on income earned through Droploud — income tax in your country of residence, VAT / GST / sales tax where applicable, and any social-security contributions. Droploud will charge UAE 5% VAT where required and will issue VAT-compliant tax invoices where required by the UAE Federal Tax Authority. Droploud does not currently withhold income tax on creator payouts.
Statements. You can see a real-time view of sales, fees, refunds and payouts in your creator dashboard. Statements are downloadable as CSV.
Promotional placements
You may purchase promotional placements (featured slots, highlighted gate pages). Placements provide additional visibility but do not directly manipulate chart score. Refunds for placements cancelled due to a Terms breach are at Droploud's discretion.
Content standards
You must not upload Content that:
- 01.infringes any third-party right (see §5 warranty);
- 02.is unlawful, defamatory, harassing or hateful;
- 03.promotes violence, terrorism or sexual exploitation of minors;
- 04.impersonates another person or misrepresents authorship;
- 05.is uploaded to manipulate charts (fake downloads, bot activity, self-dealing of points);
- 06.contains malware or active code;
- 07.is AI-generated in a way that infringes training-data rights you cannot warrant.
Chart manipulation is a material breach. Full prohibited-conduct list is in the Acceptable Use Policy.
Indemnification
You will indemnify, defend and hold harmless Droploud FZ-LLC and its officers, employees, contractors and agents from and against any claim, demand, loss, liability, damage, cost or expense (including reasonable legal fees) arising out of or related to your Content, your breach of any warranty, your use of fan data, or any tax / collecting-society claim attributable to your Content.
Droploud will notify you of any such claim, may participate in its defence with its own counsel, and you may not settle a claim in a way that imposes any obligation or admission on Droploud without Droploud's written consent.
Disclaimer & limitation of liability
The Service is provided "as is". Droploud does not warrant uninterrupted or error-free operation, specific download numbers, chart positions, sales volumes or revenue.
To the maximum extent permitted by law, Droploud's total aggregate liability to you under this Agreement is limited to the greater of (a) the total commission-net amounts Droploud paid you in the 3 months preceding the event giving rise to the claim, or (b) USD 100. Droploud is not liable for indirect, incidental, consequential or lost-profit damages.
Nothing in this Agreement limits liability that cannot be limited by law.
Termination
By you. You may stop using the Service and request removal of your Content and closure of your account at any time. Pending shop payouts for non-disputed completed sales remain due to you.
By Droploud. Droploud may suspend or terminate your account or creator status, with or without notice, where:
- you materially breach this Agreement (rights warranty, fan-data rules, content standards, chart manipulation);
- you accumulate three valid strikes under the Repeat-Infringer Policy (DMCA Policy §5);
- you engage in fraud, chargeback abuse or unlawful conduct;
- Droploud is required to do so by law or by a payment processor;
- your account has been inactive for more than 24 months and has no pending payouts.
Effect of termination. Droploud may remove your Content. The licence in §5 ends (subject to backups and legal retention). Undisputed payouts already earned remain due; payouts tied to infringing or disputed Content may be withheld. Sections 5, 11, 12 and 16 survive termination.
Points & forfeiture. Points are non-refundable and non-transferable. On account closure, any unspent Points are forfeited. Points are a limited revocable platform credit, not e-money, not a security, not redeemable for cash.
Content removal
Droploud may remove or disable access to any Content, at its discretion, where it reasonably believes the Content breaches this Agreement, infringes a third-party right, is the subject of a takedown notice, or exposes Droploud to liability. Removal uses soft-delete. The full notice procedure is in the DMCA Policy.
Confidentiality & non-public data
You agree not to disclose non-public information about the Service — admin tooling, API endpoints, dispute-rate metrics, internal roadmaps — without Droploud's prior written consent.
Governing law & disputes
This Agreement is governed by the laws of the United Arab Emirates as applied in the Emirate of Ras Al Khaimah, without prejudice to mandatory consumer-protection law that applies to End Users in their country of residence (e.g. EU/EEA consumers).
Disputes are subject to the exclusive jurisdiction of the competent courts of Ras Al Khaimah, United Arab Emirates.
Miscellaneous
Entire agreement. This Agreement, together with the Terms, Privacy Policy, DMCA Policy, Acceptable Use Policy, Cookie Policy, Gate Terms and Shop EULA & Refund Policy, constitutes the entire agreement between you and Droploud concerning your role as a creator.
Severability. If any provision is found unenforceable, the rest remains in force.
Assignment. You may not assign this Agreement without our written consent. We may assign to an affiliate or to a successor in connection with a merger, acquisition or sale of assets.
No agency. You are an independent contractor. Nothing in this Agreement creates an employment, joint venture or agency relationship between you and Droploud.
Contact
Questions about this Agreement? Email creators@droploud.com or legal@droploud.com. Payouts: payouts@droploud.com. Copyright takedowns: dmca@droploud.com.